Archive for category verizon

Verizon adds extra 15GB data for consumer and small business plans

Verizon is giving its consumers and small business users an extra 15GB of high speed data at no cost. The move, which comes as a direct result of the ongoing coronavirus pandemic, automatically adds the data with no customer action needed.

Also announced this week, low-income customers on Verizon’s Lifeline program will have their internet and voice service charges waived for two months.

A post on Verizon’s website shares other details as to what the carrier is doing to help combat the struggles facing consumers and small business owners. After already dialing down the number of retail stores open in the US, the remaining locations have adjusted work hours (11AM-4PM), including closing on Sundays.

The new Verizon retail experience looks like this, at least for a few weeks:

  • All Verizon owned and operated stores will be closed on Sundays through April 12.
  • Stores that are open will operate on further reduced hours Monday thru Saturday, 11 AM-4 PM.
  • In order to increase social distancing and allow more employees to take advantage of work from home, we’ve reduced by 50 percent, the number of employees working shifts in our retail locations and we are paying employees for any shifts they may miss due to these scheduling changes.
  • The number of customers in a store may not exceed the number of employees working at any given time in order to promote social distancing.


Nearly 200 telecoms pledge to keep Americans connected

If you’re worried about service interruptions on your mobile phone service over the next few weeks, fear not. Nearly 200 wireless service providers have agreed to the “Keep Americans Connected Pledge”.

Created by the FCC, and signed by pretty much every name in the space, it’s a promise to US subscribers that they won’t be disconnected over late fees and inability to pay bills.

Drafted on March 13, the pledge says that wireless providers will adhere to the following guidelines over the next 60 days.

  • not terminate service to any residential or small business customers because of their
    inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
  • waive any late fees that any residential or small business customers incur because of
    their economic circumstances related to the coronavirus pandemic; and
  • open its Wi-Fi hotspots to any American who needs them.

You can check here and here for a list of carriers who have pledged to keep things rolling along during the pandemic period. Suffice it to say, Verizon, AT&T, T-Mobile, Sprint, and US Cellular are among them.

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US carriers continue scaling retail experience

Several of the largest wireless service providers have taken steps to help keep US customers safer, including temporary closure of retail stores.

AT&T further tightened things up, opting to keep one location open in each 20-mile radius in urban and suburban areas. For rural areas, AT&T widens the radius to 30 miles. Learn more at AT&T’s website.

Previously: AT&T plans to close around 40% of its company owned retail stores around the country. What’s more, those that do remain open will have limited business hours and operate using safety measures.

Verizon recently indicated that it will reduce the number of Verizon stores which are open, but did not lay out hard numbers or locations. As for the stores which will remain in operation, they’ll have limited working hours. They’ll be closed on Sunday and only open to public from 11AM-4PM on other days.

T-Mobile, for its part, says it is closing down approximately 80% of its stores, leaving just one in five open to help service customers.

Sprint is closing down roughly 71% of its retail stores across the country, leaving open its most vital locations. Among the closures are stores located in Walgreen’s malls, and all stores in Puerto Rico. Even then, the stores that will stay open are going to see reduced hours of operation.

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Verizon launches Yahoo Mobile with $40 unlimited rate plan

Verizon this week introduced a new wireless service known as Yahoo Mobile. Using the now 25-year-old brand, it will operate on Verizon’s 4G LTE network, but provide its own rate plan, customer service, and features.

For $39.99 per month, customers receive unlimited talk, text, and data. Further, they’ll also get a free Yahoo ad-free (Yahoo Mail Pro) email account, which is valued at $40 per year. Also included in the plan are mobile hotspot for sharing data with other devices; speeds are limited to 5Mbps and capped at one connected device at once.

As is the case with other Mobile Virtual Network Operators (MVNOs), data speeds may be slowed in times of congestion.

Yahoo Mobile can be purchased online and works with both Android and iPhones. Yahoo Mobile offers its own phone selection, which looks to be a decent mix of models from $50 up to $1,000.

READ: How to check your IMEI

Checking the details in its FAQ page, we see that customers who wish to bring their own phone can do so. But, as of today, the compatibility list is pretty tight.

Compatible models:

  • Apple iPhone 6, 6s, SE, 7, 8, X, XS, XS Max, and XR
    • Select iPhone SE and 7 models are incompatible
  • Samsung Galaxy S9 and S9+ SE
  • Google Pixel 3, 3a, 3XL, and 3a XL
  • Motorola G7 Power

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Motorola Razr arrives at Verizon on February 6

Verizon on Wednesday announced that it will begin selling the Motorola Razr on February 6. The folding phone goes up for pre-order starting the week prior on January 26.

The arrival comes exactly one month after the initial launch. The phone was postponed due to demand being higher than anticipated.

The Motorola Razr will be priced $1,499.99 outright or $62.49 per month for 24 months on Verizon Device Payment. While that’s certainly a ton of money for what many will simply view as a “phone”, Verizon is giving customers a chance to save up to $700.

Those who trade in an eligible phone and sign up for Verizon Unlimited will get up to $500 for the device. Additionally, a $200 prepaid MasterCard is offered to anyone who switches from a different carrier.

As for existing Verizon subscribers, they can also save money on the Motorola Razr. Trade in an eligible phone and you’ll get up to $300 toward the new folding handset.

Motorola Razr pre-orders will be available exclusively at Verizon and Motorola’s website. We’ll be interested to see what actual retail availability is like, especially in wake of the initial delay.

The resurrected Razr was announced in late 2019, marking Motorola’s first foldable handset. Inspired by the Moto RAZR flip phone of a bygone era, it has a flexible, folding 6.2-inch display with modern Android.

Things will get interesting in February as Samsung and other players are anticipated to have their own clamshell-like folding phone. With an Unpacked event slated for February 11, Samsung could steal Motorola’s thunder before the storm clouds even form.

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Verizon bundles Google Stadia with its Fios plan

Verizon on Tuesday announced it will be giving its Fios customers an opportunity to receive a Google Stadia account with gaming hardware.

Starting January 29, Verizon Fios subscribers who sign up for the Gigabit plan will get a Stadia Premiere Edition which is the gaming controller and Chromecast Ultra. Additionally, the bundle comes with three months of the Stadia Pro gaming subscription.

Once the introductory window closes, Fios customers will be charged the standard $9.99 monthly rate. The hardware, valued at $130, is yours to keep with no obligation to continue service.

READ: Google Stadia review

This marks the first partnership, so to speak, for Google’s Stadia service. Having just launched a few months back, it will probably take another opportunity like this (or more) to help it gain major attention.

Fios Gigabit packages start at $79.99 per month and are ideal for a virtually
seamless entertainment and gaming experience. New Mix & Match on Fios subscribers
who choose Gigabit get a brand new Fios Home Router featuring WiFi 6 technology

The bundle isn’t the first time that Verizon has turned to Google for a deal. Verizon gives Fios customers a free month of YouTube TV.

Looking ahead, Verizon says it will have other Stadia promotions for 5G Home customers. And for those who wonder, Fios subscribers can stack the Stadia offer with the free year of Disney+ that is also included.

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The best Android phones available at Verizon Prepaid

Verizon Prepaid, like its postpaid brand, has a number of great phone options. It’s essentially the same as what you might find at the tier-one carrier, but there are other models exclusively offered in a prepaid manner.

Here, we gather up some of the best Android phones you can buy through Verizon Prepaid today. Although we do select one as the best overall (Editors’ Choice), the list below aims to address a variety of user types.


Samsung Galaxy Note 10 Prepaid

Outfitted with a large screen, lots of memory, and an incredible camera experience, this is a no-compromise device. It’s one of the newest phones on the list and a true testament to what Samsung is capable of producing.

We love the updated S Pen experience, in-display fingerprint scanner, and wireless charging. The phone is sexy, sophisticated looking, and boasts hardware that rivals all comers. The Samsung DeX Mode turns your phone into a desktop-like experience, taking advantage of all of that prowess.

Bonus points are awarded for the 5G-ready version, a Verizon exclusive. If you live in a market that has the ever-expanding 5G network, the Galaxy Note 10 is on a short list of supported devices.

Samsung Galaxy S10 Prepaid

If you’re on the hunt for a phone that you plan to own for a few years, you don’t want to cut corners. To that end, the Galaxy S10 is that flagship device that’s built to last. Yes, even with the rumored successor hanging out just over the horizon, this is still one to consider.

Choose from three versions of the phone, each of which runs Android 9 (Pie) with Samsung’s One UI. As of the time we publish this list the Android 10 update is rolling out.  Resistant to dust and water, the Galaxy S10 line has excellent cameras, beautiful glass designs, and generous batteries — all important things to most users.

Google Pixel 3a

There are plenty of other devices with much more hardware to choose from, even at Verizon Prepaid. And yes, there are phones that cost less and still suffice for the masses. But there’s nothing else at the prepaid carrier that walks the line between value and performance.

The stock Android experience stays as current as anything you’ll find and it only get better with each, timely update. Throw in a camera that wows anyone and everyone, a solid battery, and a $400 price tag and you can understand why we love it.

Is it worth spending the extra money to get the full Pixel 4 or Pixel 4 XL experience? Sure, but it’s not necessary. This one has all the stuff that’s important with compromises done in just the right spots. You’d have a tough time convincing us that you truly need more from a phone as 2020 gets going.

Pixel 4 Prepaid

Maybe one of the most controversial “best” phones we’ve seen in some time, the Pixel 4 is the newest from Google. And while it’s not the most powerful and robust device on the market, it does have its share of cool features.


First, of course, is the really great camera experience; it gets better with each generation. Also worth your attention is the baked-in Google Assistant and Android 10 experience.

The display is really awesome, too, and we’re big fans of the design change. If you can swing it, buy the larger storage option because 64GB is a little light, especially in 2020. Go for the Pixel 4 XL and get a bigger display and higher capacity battery.

Motorola Moto Z4 Prepaid

Four generations later, we’re glad Motorola still invests in its Moto Z line and Moto Mods ecosystem. The Moto Z4 pushes things forward enough to keep us happy and Motorola does a great job keeping the price in line.

Enjoy a large 6.4-inch screen, the latest in Android, and a capacious 128GB storage capacity, for about half of what you’d expect to pay. We also appreciate Motorola’s keeping a 3.5mm headphone jack and adding the in-display fingerprint scanner. It’s a nice mix of old favorite and cutting edge features.

We love that users can add modules as needed or when applicable. Want a better speaker, extended battery, or physical gaming controls? Snap them on the back. Hell, you can add 5G connectivity to the phone once Verizon’s network reaches your city.

Nokia 3 V Prepaid

Younger readers might not even know that there used to be a Nokia from the days before Android. Nevertheless, the stuff coming out of the brand in today is among the most interesting.

Don’t be fooled by the price of the Nokia 3 V; it’s all the phone that most users need, especially in the prepaid demographic. For your money you get a large screen and a battery that lasts well beyond a day. And while those are nice, we’re bigger fans of the stock Android software and its updates and support.

When you’re buying multiple phones for a family you don’t want to break the piggy bank. These are excellent options for first time users and parents alike — and leave money in your wallet.

Samsung Galaxy A50 Prepaid

Knowing that this list already has a few Samsung models on it, we have to add the Galaxy A50. Why? Because it’s a fraction of what the Galaxy S models cost, but still give users all the important features.

The Galaxy A series in itself is very interesting to watch, however this is the one we like most. Present are a generous 6.4-inch display and a multi-camera (25 MP/8 MP/5MP) array on the rear, and a battery that rivals most phones. You know, the stuff we love.

Under the hood are an octa-core processor with 4GB RAM, 64GB internal storage, and a microSD expansion card slot for up to 512GB space. Rounding things out are a headphone jack, fingerprint reader, and USB Type C charging.

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The best deals available at Verizon (January 2020)

Can you believe it’s already 2020? The holidays may have come and gone but that doesn’t mean carriers and retailers are done with sales. There are plenty of ways to save a few bucks, or much more, when shopping with a wireless service provider.

Verizon Promos

Here, we highlight the savings and discounts that can be currently had at Verizon. This isn’t an exhaustive list, but what we think are the best from the carrier.


Note that some of these will let you mix and match or double up for even better savings. As always, read the fine print.

Free Phones

Phone Discounts

  • Switch and get up to $700 off select phones with trade-in
  • Get $200 off a Samsung Galaxy S10 or Note10
  • Save up to $500 with select trade-in when you switch

Rebates, Credits, and More


For a limited time Verizon is offering access to its 5G network for no additional cost, a savings of $10 per month. This is only available in select cities and requires specific devices and rate plans.

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Verizon makes amends, offers some discounts to first responders

Just in time for the holidays, Verizon announced it will be offering new discounts for emergency first responders. The promo is available for state and local police, fire, and EMS workers, regardless of whether they are in active duty, retirees, or volunteers.

Eligible parties will be able to save on Verizon Unlimited consumer plans, as the carrier is offering a $15 off one line, $35 off two lines and $40 off three or more lines. Moreover, users will be able to mix and match unlimited plans.

Verizon wants plays the good guy card

Furthermore, first responders can sign up for a Go Unlimited plan for only $30 per line/per month for four lines when they enroll with Auto Pay.

To get the discount, customers are required to log into their My Verizon account and upload the needed documentation for verification or visit their local Verizon store.

The carrier also offers plans for government agencies, but the new deals apply to personal consumer plans for first responders, not just professional lines.

First responders in 9-1-1

This announcement comes a few months after it was revealed that Verizon throttled emergency firefighters’ data connections as they were battling wildfires in Mendocino, California.

A week after that happened, Verizon solemnly swore that it will ensure that something like that never happens again. The carrier subsequently removed all speed cap restrictions for first responders on the West Coast and in Hawaii.

Now Verizon is trying to make up for this serious mistake. The company’s executive Mike Maiorana said in a statement:

Verizon is doubling down on our support of these brave men and women by giving them even more value on their personal life. It’s our way of saying thank you for putting their lives on the line and keeping us safe.

First responders can sign up for the discounts starting this week.

In related news, Verizon earlier this week started rolling out RCS support in for the Pixel 3 and Pixel 3 XL.


Verizon to start offering RCS chat on Pixel 3 and Pixel 3 XL today

Starting today, Verizon and Google will start rolling out Universal Profile RCS (or Chat, as the carrier calls it) in the Messaging app for Pixel 3 and Pixel 3 XL users on the network.

Verizon has confirmed this information to Droid-Life, and the option should start appearing beginning today, December 6.

While Big Red already supports advanced messaging features such as read receipts and typing indicators in its own Messages+ app, the Universal Profile ensures that these features will work like as intended when messaging people who are on other carriers.

Moreover, Verizon employees have also posted the internal document announcing the change on Reddit. It reveals the full list of features while naming Google’s Messages app as the place to access the new options.

New messaging features coming to your Pixel 3

Starting today, Pixel 3 owners at Verizon will be able to do things like sending larger texts of up to 8000 characters, create large chat groups of up to 100 participants or send high-quality pictures and videos.

What’s more, users have the ability to send messages over Wi-Fi, even in the absence of a cellular connection. Typing indicators and read receipts are also part of the package.

Other upcoming features include stuff like local sharing, mobile payments, sending audio recordings, stickers and so much more.

Note that all this only works for users who have Chat enabled on their Pixel 3 devices. Otherwise, enhanced messaging will fall back to the standard SMS/MMS.

Last month, we heard that Verizon was planning to launch Universal Profile RCS early next year. Well fortunately for Pixel 3 users at Big Red, they will be getting a taste of enhanced messaging earlier than expect.

But given that RCS is still a long way from becoming a universal standard like SMS, whether or not you’ll actually be able to take advantage of the new feature will depend on who you are texting with.

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